01962 606247

If you are not completely satisfied with the purchase you have paid for, you may return within 30 days with a note describing why you are disappointed and we will issue a full refund for the MiCare tablet and wristband. 

If it doesn’t work as promised, we’ll repair or replace it for free within a year.

Presently, refunds aren't offered for support or subscription services. However, if your experience has been anything short of brilliant, please do get in touch and tell us.

See Terms and Conditions 9.2, ​Terms and Conditions 5.1

Support is offered with our Essential Plan as well as our Standard Subscriptions. With either of these options, your loved one can have as much support as they need.*

*Within reasonable use. See Terms and Conditions 5.9

The MiCare tablet has been designed with simplicity in mind for people who struggle with most technology today, either through disability or old age.

One of the biggest benefits is the tablet can be updated remotely by approved family, friends, or MiCare agents — meaning help is never far away.

This tablet is a good fit for people who struggle with technology or have a disability which makes using an ordinary tablet hard work or impossible.

If after using the MiCare system you feel you're ready for more, the tablet runs on Google's Android operating sytem. All the usual features of an Android tablet are available to be used.

The best part of the MiCare experience is we help set you up with what works for you.

As you gain confidence with the tablet, we'll show you more features at your own pace.

Even on days where you don't use the tablet as much, the wristwatch will always be tracking your activity and steps, so you always benefit from keeping track of your health each day.

We designed MiCare with security in mind from the start. We encrypt and secure all your data, and only have access to what you expressly give us permission to. If you don't give us permission, we don't have access. The same is true for any family or friend you add to the system.

There is a one year guarantee from the manufacturer on the product. We will organise for a replacement or a repair if there is a fault with the hardware.

See Terms and Conditions 5.1 to 5.5